I tried to call their client service number, and was informed via taping it'll be closed due to "unforeseen situations" and they don't understand when it'll open. Lovely. Whatever happened to pride of manufactured product, or client satisfaction? I'm not even trying to deal with Sears, which is very little better.
So we received our 4th replacement from Stearns and Foster and chose to switch the kind of bed all together. Sears was fantastic to work with, they even credited us $890 on the distinction of the upgrade so we paid an additional $300 to opt for the lux estate ultra luxurious hybrid bed.
The adjustable base in some cases goes down on it own and smells weird still after 3 months. Smells like hay is the only way I can explain it. However I would advise the lux estate hybrid ultra plush bed if you are searching for the softest bed!I would provide no stars if possible.
I observed the imprints about a year after purchase. I believed my back and hips were harming due to exercise, but I believe it's this cheaply made bed. I can't believe they are allowed to stay in organization with ripping individuals off. We had a bed before this one for about twenty years and no issues.
We now feel like we require to purchase a new bed mattress since of the imprints and drooping causing us pain in the back. Will never ever purchase another Stearns and Foster. Have this Stearns and Foster high profile for simply over a year. 14 mo. to be exact. I weigh approx. 130. Live alone! Stay at home 6-8 mo.
This mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I've paid people to turn, after a few weeks I remain in a rut. Simply horrible. Purchased a bed March 2015. The middle is currently sagging. Called the client service for Sleep Train. Erica informed me that all claims would be rejected because I did not have a bar with a leg in the middle of my frame.
With all the bad evaluations, on this site alone, I will KEEP AWAY from any Stearns and Foster bed forever !!! The consumer service was of no help. On a side note, as I was talking to the salesman about my problem, another person strolled in with the exact same issue. Hop Over To These Guys. Think what type of bed that was??? Stearns and Foster.
Clearly this is the worst mattress we have ever owned. Within a year the bed mattress sagged, though not more than 1 inch. But it resembled sleeping in a wagon wheel rut. Hips, shoulders, back and knees ache every night. Keep away from this item. We bought our king size bed mattress about 6 months ago and two months into it there were sagging areas on each side.
I feel cheated and made the most of. Will never EVER purchase another S&F item. I purchased the Stearns & Foster Queen bed mattress for $1500.00 and within 2 years the middle sagged so bad I had a tough time rising. I am physically healthy, normal weight and swim laps routinely, walk and remain active.
I lastly replaced it with a Jamison for half the cost and sleep terrific now. I put the S & F upstairs in the visitor space however no one wants to sleep on it. It will head out on the curb. My Hubby and I acquired a King Stearns & Foster Mattress/Box Spring from Ashley's Furnishings.
I called Ashley's upset and arranged a representative to come out to measure. Best Mattress For Lower Back Pain Reviews. 1" in inmost spot (after 22 DAYS!) and representative stated guarantee just replaces at 1 1/2". Once again, why need to we even have to call a rep after owning a bed mattress for 22 days ?? I check out reviews alerting me about drooping concerns prior to acquiring and I gambled that it wouldn't occur to us.
Very disappointing that we replaced an excellent mattress that we had with this one. I will not be buying a S&F once again - Best Mattress For Back And Side Sleepers. I purchased a Stearns and Foster queen size bed and box spring that was promoted by the sales agent as a remarkable bed set that was really firm.
The regular body indentations you were to expect I check out about on the Stearns and Foster site that were gone beyond in the very first 2 months. Best Mattress For Money. Updated 12/16/2015 - I bought a queen Stearns & Foster bed set, and after only a number of months with simply myself sleeping on it, the bed started to droop uncomfortably.
Plus it was measured numerous hours after I had awaken and was off the bed, whereas any indentation that existed had actually risen to a viewed typical level. Visit The Website. Customer care was less than professional and unsympathetic when handling me and my concerns concerning the purchase of their product and the questioning of their service warranty examination methods.
Good luck and pleased shopping. I purchased a Stearns and Foster Firm Luxury Mattress in March of 2014. I believed I was purchasing convenience, boy was I incorrect. When getting up in morning, we discover that our hips are very painful (we are both side sleepers). We also discover that we roll to the center of bed.
Appointment was made and artisans came out. He stated that I did not have an anxiety of 1 1/2 inches which there was absolutely nothing they could do. I stated what about my guarantee, he said I did not fall in the guidelines. I purchased a company bed not rock hard (Best Mattress To Purchase).
Paid over $2600 for a king-size Stearns & Foster bed mattress at Sleepy's. Featured a 10 year warranty. After 2 years, terrible indentation on both sides where we sleep. After trying to utilize kit they send from Marshall Bed mattress and downloading photos, could not do. I am a senior and this was extremely difficult. Best Mattress For Bad Back And Hips.