I attempted to call their customer care number, and was told via tape-recording it'll be closed due to "unpredicted situations" and they don't understand when it'll open. Lovely. Whatever happened to pride of produced item, or client satisfaction? I'm not even attempting to deal with Sears, which is not much better.
So we got our fourth replacement from Stearns and Foster and decided to switch the type of bed completely. Sears was terrific to work with, they even credited us $890 on the distinction of the upgrade so we paid an extra $300 to choose the lux estate ultra luxurious hybrid bed.
The adjustable base in some cases decreases on it own and smells unusual still after 3 months. Smells like hay is the only way I can describe it. However I would recommend the lux estate hybrid ultra plush bed if you are searching for the softest bed!I would give absolutely no stars if possible.
I observed the indentations about a year after purchase. I believed my back and hips were hurting due to work out, but I think it's this inexpensively made bed. I can't believe they are enabled to remain in company with ripping individuals off. We had a bed before this one for about 20 years and no issues.
We now feel like we need to buy a brand-new bed mattress due to the fact that of the indentations and sagging triggering us pain in the back. Will never ever purchase another Stearns and Foster. Have this Stearns and Foster high profile for just over a year. 14 mo. to be precise. I weigh approx. 130. Live alone! Stay home 6-8 mo.
This bed mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I've paid individuals to rotate, after a couple of weeks I remain in a rut. Simply terrible. Bought a bed March 2015. The middle is already drooping. Called the customer care for Sleep Train. Erica informed me that all claims would be rejected because I did not have a bar with a leg in the middle of my frame.
With all the bad reviews, on this website alone, I will KEEP AWAY from any Stearns and Foster bed forever !!! The client service was of no assistance. On a side note, as I was speaking to the salesperson about my problem, somebody else strolled in with the exact same problem. Anonymous. Think what kind of bed that was??? Stearns and Foster.
Clearly this is the worst mattress we have ever owned. Within a year the bed mattress sagged, though not more than 1 inch. However it was like oversleeping a wagon wheel rut. Hips, shoulders, back and knees hurt every night. Keep away from this item. We purchased our economy size mattress about 6 months ago and 2 months into it there were drooping spots on each side.
I feel cheated and made the most of. Will never EVER purchase another S&F product. I bought the Stearns & Foster Queen bed mattress for $1500.00 and within 2 years the middle drooped so bad I had a difficult time getting out of bed. I am healthy, normal weight and swim laps frequently, walk and remain active.
I finally replaced it with a Jamison for half the price and sleep great now. I put the S & F upstairs in the visitor space however nobody desires to sleep on it. It will head out on the curb. My Hubby and I acquired a King Stearns & Foster Mattress/Box Spring from Ashley's Furniture.
I called Ashley's upset and set up a rep to come out to measure. Best Mattress For Couples Reviews. 1" in inmost area (after 22 DAYS!) and associate stated warranty only replaces at 1 1/2". Once again, why must we even have to call a representative after owning a mattress for 22 days ?? I read evaluations alerting me about drooping concerns prior to purchasing and I took a chance that it wouldn't happen to us.
Extremely frustrating that we changed a good bed mattress that we had with this one. I will not be acquiring a S&F once again - Best Mattress To Buy For Back Pain. I bought a Stearns and Foster queen size bed and box spring that was promoted by the sales representative as an exceptional bed set that was extremely firm.
The regular body imprints you were to expect I check out about on the Stearns and Foster website that were exceeded in the first 2 months. Best Mattress For Your Back. Updated 12/16/2015 - I purchased a queen Stearns & Foster bed set, and after just a couple of months with just myself sleeping on it, the bed started to droop uncomfortably.
Plus it was determined numerous hours after I had awaken and was off the bed, whereas any indentation that was there had actually increased to a viewed regular level. Click Reference. Customer service was unprofessional and unsympathetic when dealing with me and my concerns relating to the purchase of their item and the questioning of their warranty assessment techniques.
Excellent luck and happy shopping. I purchased a Stearns and Foster Firm Luxury Bed Mattress in March of 2014. I believed I was purchasing convenience, boy was I wrong. When waking up in morning, we discover that our hips are extremely agonizing (we are both side sleepers). We also discover that we roll to the center of bed.
Visit was made and artisans came out. He stated that I did not have an anxiety of 1 1/2 inches which there was nothing they might do. I said what about my service warranty, he stated I did not fall in the standards. I bought a firm bed not rock hard (Best Mattress For Lower Back And Hip Pain).
Paid over $2600 for a king-size Stearns & Foster mattress at Sleepy's. Came with a ten years warranty. After 2 years, dreadful indentation on both sides where we sleep. After trying to use set they send out from Marshall Mattress and downloading pics, might refrain from doing. I am a senior and this was really hard. Best Mattress For Lower Back Pain Sufferers.