I attempted to call their customer care number, and was told via recording it'll be closed due to "unanticipated situations" and they don't know when it'll open. Lovely. Whatever took place to pride of produced item, or client fulfillment? I'm not even trying to deal with Sears, which is not much better.
So we got our 4th replacement from Stearns and Foster and chose to change the kind of bed all together. Sears was fantastic to work with, they even credited us $890 on the distinction of the upgrade so we paid an extra $300 to go with the lux estate ultra luxurious hybrid bed.
The adjustable base in some cases decreases on it own and smells unusual still after 3 months. Smells like hay is the only method I can describe it. But I would advise the lux estate hybrid ultra plush bed if you are trying to find the softest bed!I would offer absolutely no stars if possible.
I discovered the indentations about a year after purchase. I believed my back and hips were hurting due to exercise, however I think it's this inexpensively made bed. I can't think they are permitted to stay in business with ripping individuals off. We had a bed prior to this one for about 20 years and no issues.
We now seem like we need to buy a new bed mattress since of the imprints and sagging causing us back discomfort. Will never purchase another Stearns and Foster. Have this Stearns and Foster high profile for simply over a year. 14 mo. to be precise. I weigh approx. 130. Live alone! Stay at home 6-8 mo.
This mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I've paid people to rotate, after a couple of weeks I remain in a rut. Simply dreadful. Bought a bed March 2015. The middle is already drooping. Called the customer support for Sleep Train. Erica notified me that all claims would be denied because I did not have a bar with a leg in the middle of my frame.
With all the bad evaluations, on this site alone, I will REMAIN AWAY from any Stearns and Foster bed permanently !!! The customer support was of no assistance. On a side note, as I was speaking to the salesman about my problem, someone else walked in with the very same problem. Find. Think what type of bed that was??? Stearns and Foster.
Clearly this is the worst mattress we have ever owned. Within a year the mattress drooped, though not more than 1 inch. However it was like sleeping in a wagon wheel rut. Hips, shoulders, back and knees ache every night. Stay away from this product. We purchased our king size mattress about 6 months earlier and 2 months into it there were drooping areas on each side.
I feel cheated and benefited from. Will never ever EVER buy another S&F item. I bought the Stearns & Foster Queen bed mattress for $1500.00 and within 2 years the middle drooped so bad I had a tough time rising. I am healthy, regular weight and swim laps regularly, walk and remain active.
I lastly replaced it with a Jamison for half the rate and sleep excellent now. I put the S & F upstairs in the visitor space but no one wants to sleep on it. It will go out on the curb. My Partner and I purchased a King Stearns & Foster Mattress/Box Spring from Ashley's Furniture.
I called Ashley's upset and scheduled an associate to come out to measure. Best Mattress To Buy Online. 1" in deepest spot (after 22 DAYS!) and rep stated guarantee only changes at 1 1/2". Again, why must we even need to call an associate after owning a bed mattress for 22 days ?? I read reviews alerting me about drooping concerns prior to purchasing and I took a possibility that it would not occur to us.
Really frustrating that we replaced a good mattress that we had with this one. I will not be buying a S&F once again - Best Mattress Maker. I acquired a Stearns and Foster queen size bed and box spring that was promoted by the sales agent as a superior bed set that was really firm.
The normal body indentations you were to expect I check out on the Stearns and Foster website that were surpassed in the first 2 months. Best Mattress Topper For Bad Back. Upgraded 12/16/2015 - I bought a queen Stearns & Foster bed set, and after only a couple of months with simply myself sleeping on it, the bed started to sag uncomfortably.
Plus it was determined many hours after I had awaken and was off the bed, whereas any imprint that existed had increased to a viewed typical level. Address. Client service was unprofessional and unsympathetic when handling me and my concerns regarding the purchase of their product and the questioning of their warranty examination techniques.
All the best and happy shopping. I purchased a Stearns and Foster Company Luxury Mattress in March of 2014. I thought I was buying convenience, boy was I wrong. When awakening in early morning, we discover that our hips are incredibly agonizing (we are both side sleepers). We also find that we roll to the center of bed.
Consultation was made and craftsmen came out. He said that I did not have a depression of 1 1/2 inches and that there was absolutely nothing they might do. I stated what about my warranty, he said I did not fall in the standards. I bought a firm bed not rock hard (Best Mattress For Lower Back Pain And Hip Pain).
Paid over $2600 for a king-size Stearns & Foster bed mattress at Sleepy's. Included a 10 year guarantee. After 2 years, horrible indentation on both sides where we sleep. After trying to use set they send from Marshall Bed mattress and downloading pics, could refrain from doing. I am a senior and this was really tough. Best Mattress For Sleeping.