I tried to call their customer care number, and was informed by means of tape-recording it'll be closed due to "unpredicted situations" and they don't understand when it'll open. Lovely. Whatever occurred to pride of manufactured product, or client fulfillment? I'm not even trying to deal with Sears, which is not much better.
So we got our 4th replacement from Stearns and Foster and decided to switch the type of bed completely. Sears was great to deal with, they even credited us $890 on the difference of the upgrade so we paid an additional $300 to go with the lux estate ultra luxurious hybrid bed.
The adjustable base often decreases on it own and smells strange still after 3 months. Smells like hay is the only method I can explain it. However I would suggest the lux estate hybrid ultra luxurious bed if you are searching for the softest bed!I would offer zero stars if possible.
I noticed the imprints about a year after purchase. I believed my back and hips were hurting due to work out, but I think it's this inexpensively made bed. I can't believe they are allowed to remain in company with ripping individuals off. We had a bed before this one for about twenty years and no problems.
We now feel like we need to purchase a new bed mattress due to the fact that of the indentations and sagging triggering us neck and back pain. Will never ever purchase another Stearns and Foster. Have this Stearns and Foster high profile for just over a year. 14 mo. to be exact. I weigh approx. 130. Live alone! Stay at home 6-8 mo.
This mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I have actually paid people to turn, after a couple of weeks I remain in a rut. Simply terrible. Bought a bed March 2015. The middle is already sagging. Called the client service for Sleep Train. Erica notified me that all claims would be denied since I did not have a bar with a leg in the middle of my frame.
With all the bad evaluations, on this site alone, I will KEEP AWAY from any Stearns and Foster bed permanently !!! The customer care was of no help. On a side note, as I was speaking with the salesman about my issue, another person walked in with the exact same problem. Check This Site Out. Think what type of bed that was??? Stearns and Foster.
Plainly this is the worst bed mattress we have ever owned. Within a year the bed mattress sagged, though not more than 1 inch. But it resembled oversleeping a wagon wheel rut. Hips, shoulders, back and knees hurt every night. Keep away from this item. We bought our economy size bed mattress about 6 months back and 2 months into it there were drooping spots on each side.
I feel cheated and benefited from. Will never EVER purchase another S&F item. I bought the Stearns & Foster Queen mattress for $1500.00 and within 2 years the middle drooped so bad I had a difficult time rising. I am fit, typical weight and swim laps regularly, walk and stay active.
I finally replaced it with a Jamison for half the price and sleep terrific now. I put the S & F upstairs in the visitor space but nobody wants to sleep on it. It will go out on the curb. My Other half and I acquired a King Stearns & Foster Mattress/Box Spring from Ashley's Furniture.
I called Ashley's upset and arranged a rep to come out to determine. Best King Size Memory Foam Mattress. 1" in deepest area (after 22 DAYS!) and rep stated guarantee only changes at 1 1/2". Again, why need to we even have to call an associate after owning a bed mattress for 22 days ?? I read reviews alerting me about sagging concerns prior to purchasing and I took a possibility that it wouldn't happen to us.
Really frustrating that we changed a great mattress that we had with this one. I will not be purchasing a S&F again - Best Mattress For Your Money. I acquired a Stearns and Foster queen size bed and box spring that was promoted by the sales representative as a remarkable bed set that was very firm.
The typical body indentations you were to expect I check out on the Stearns and Foster site that were exceeded in the first two months. Best King Mattress Under 1000. Updated 12/16/2015 - I acquired a queen Stearns & Foster bed set, and after only a couple of months with simply myself sleeping on it, the bed began to sag uncomfortably.
Plus it was measured many hours after I had actually awaken and was off the bed, whereas any indentation that existed had actually increased to a perceived normal level. Website Here. Customer support was unprofessional and unsympathetic when dealing with me and my issues concerning the purchase of their item and the questioning of their guarantee evaluation methods.
All the best and happy shopping. I bought a Stearns and Foster Company High-end Mattress in March of 2014. I believed I was purchasing comfort, young boy was I incorrect. When getting up in early morning, we discover that our hips are incredibly agonizing (we are both side sleepers). We likewise discover that we roll to the center of bed.
Consultation was made and craftsmen came out. He stated that I did not have a depression of 1 1/2 inches which there was absolutely nothing they could do. I said what about my guarantee, he said I did not fall in the guidelines. I purchased a firm bed not rock hard (Best Mattress For Back Support).
Paid over $2600 for a king-size Stearns & Foster bed mattress at Sleepy's. Included a 10 year assurance. After 2 years, dreadful imprint on both sides where we sleep. After trying to utilize set they send from Marshall Bed mattress and downloading pictures, might refrain from doing. I am a senior and this was really hard. Best King Size Mattress For Lower Back Pain.