I attempted to call their customer care number, and was told via taping it'll be closed due to "unpredicted scenarios" and they don't understand when it'll open. Lovely. Whatever occurred to pride of made item, or consumer complete satisfaction? I'm not even attempting to deal with Sears, which is not much better.
So we got our fourth replacement from Stearns and Foster and chose to change the kind of bed completely. Sears was great to deal with, they even credited us $890 on the distinction of the upgrade so we paid an additional $300 to go with the lux estate ultra plush hybrid bed.
The adjustable base often goes down on it own and smells strange still after 3 months. Odors like hay is the only method I can explain it. But I would recommend the lux estate hybrid ultra plush bed if you are searching for the softest bed!I would offer zero stars if possible.
I saw the indentations about a year after purchase. I thought my back and hips were harming due to work out, but I believe it's this inexpensively made bed. I can't believe they are permitted to remain in company with ripping individuals off. We had a bed before this one for about twenty years and no problems.
We now feel like we require to purchase a brand-new mattress since of the imprints and drooping causing us neck and back pain. Will never ever buy another Stearns and Foster. Have this Stearns and Foster high profile for just over a year. 14 mo. to be exact. I weigh approx. 130. Live alone! Stay home 6-8 mo.
This bed mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I've paid people to turn, after a couple of weeks I'm in a rut. Simply horrible. Bought a bed March 2015. The middle is currently sagging. Called the client service for Sleep Train. Erica notified me that all claims would be rejected due to the fact that I did not have a bar with a leg in the middle of my frame.
With all the bad reviews, on this website alone, I will KEEP AWAY from any Stearns and Foster bed forever !!! The client service was of no assistance. On a side note, as I was talking to the salesperson about my issue, somebody else strolled in with the exact same problem. That Site. Think what sort of bed that was??? Stearns and Foster.
Clearly this is the worst mattress we have actually ever owned. Within a year the bed mattress drooped, though not more than 1 inch. However it was like oversleeping a wagon wheel rut. Hips, shoulders, back and knees ache every night. Stay away from this item. We purchased our economy size bed mattress about 6 months ago and two months into it there were sagging areas on each side.
I feel cheated and taken benefit of. Will never EVER buy another S&F product. I bought the Stearns & Foster Queen bed mattress for $1500.00 and within 2 years the middle drooped so bad I had a tough time rising. I am fit, typical weight and swim laps frequently, walk and stay active.
I lastly changed it with a Jamison for half the price and sleep terrific now. I put the S & F upstairs in the guest space however nobody wishes to sleep on it. It will head out on the curb. My Partner and I acquired a King Stearns & Foster Mattress/Box Spring from Ashley's Furniture.
I called Ashley's upset and arranged an associate to come out to measure. Best Mattress Cover For Memory Foam. 1" in inmost spot (after 22 DAYS!) and representative stated service warranty just changes at 1 1/2". Once again, why should we even need to call a representative after owning a bed mattress for 22 days ?? I read evaluations cautioning me about drooping concerns prior to buying and I gambled that it would not happen to us.
Really disappointing that we replaced a good mattress that we had with this one. I will not be acquiring a S&F once again - Best Mattress For Lower Back Pain And Neck Pain. I purchased a Stearns and Foster queen size bed and box spring that was promoted by the sales agent as a superior bed set that was extremely firm.
The normal body imprints you were to anticipate I read about on the Stearns and Foster site that were gone beyond in the very first two months. Best Mattress For Your Back. Updated 12/16/2015 - I acquired a queen Stearns & Foster bed set, and after just a couple of months with just myself sleeping on it, the bed began to droop uncomfortably.
Plus it was measured many hours after I had actually awaken and was off the bed, whereas any indentation that was there had actually risen to a perceived regular level. Check My Blog. Client service was unprofessional and unsympathetic when handling me and my issues regarding the purchase of their product and the questioning of their service warranty evaluation approaches.
All the best and delighted shopping. I bought a Stearns and Foster Firm Luxury Mattress in March of 2014. I thought I was purchasing comfort, young boy was I wrong. When getting up in morning, we discover that our hips are very painful (we are both side sleepers). We also discover that we roll to the center of bed.
Visit was made and craftsmen came out. He said that I did not have an anxiety of 1 1/2 inches which there was absolutely nothing they could do. I said what about my warranty, he stated I did not fall in the guidelines. I bought a company bed not rock hard (Best Mattress Pad).
Paid over $2600 for a king-size Stearns & Foster mattress at Sleepy's. Included a 10 year guarantee. After 2 years, horrible indentation on both sides where we sleep. After trying to use set they send out from Marshall Bed mattress and downloading pics, might not do. I am a senior and this was really challenging. Best Mattress Consumer Reviews.